Terms of Service

Terms of Service

Overview

Welcome to Derlune™.

These Terms of Service explain the rules and conditions that apply when you access, browse, or purchase products through our website.

The terms “we,” “us,” and “our” refer to Derlune™. Our online store provides customers with access to our products, website content, services, and shopping features.

Our website is supported by Shopify, which provides the platform technology that allows us to operate our online store and deliver a smooth shopping experience.

By visiting, using, or purchasing through our website, you agree to follow these Terms of Service and our Privacy Policy. If you do not agree with these terms, please do not use our services.


Section 1 - Website Use & Customer Accounts

By using Derlune™, you confirm that you meet the legal requirements to enter into agreements in your area.

When placing an order or using certain website features, you may be required to provide personal information, including:

  • Email address

  • Shipping information

  • Billing details

  • Payment information

You agree that all information provided to us is accurate, complete, and current.

You are responsible for protecting any account information and maintaining the security of your account activities.

Accounts may not be transferred, sold, or assigned to another individual without written approval from Derlune™.


Section 2 - Product Information

At Derlune™, we make every effort to present our products accurately through images, descriptions, and product details.

However, please understand that:

  • Colors may vary depending on your screen settings

  • Product appearance may differ slightly from online images

  • Product details may be updated when improvements are made

We do not guarantee that every product will appear exactly identical to the digital representation shown on your device.

Derlune™ reserves the right to update product information, change availability, limit quantities, or discontinue products at any time without prior notice.


Section 3 - Orders & Transactions

Submitting an order through Derlune™ represents your request to purchase products.

An order is considered accepted only after payment verification and confirmation from our team.

We reserve the right to:

  • Decline or cancel orders

  • Correct pricing errors

  • Limit order quantities

  • Restrict purchases based on availability or other circumstances

If changes or cancellations are required, we will attempt to contact you using the information provided during checkout.

All returns and refunds are handled according to our Return & Refund Policy.

Products purchased from Derlune™ are intended for personal use and should not be resold without authorization.


Section 4 - Pricing & Payment

All product prices, discounts, and promotional offers are subject to change.

The final price charged will be the amount displayed at checkout and confirmed in your order confirmation.

Additional charges may apply depending on location, including:

  • Taxes

  • Shipping fees

  • Customs charges

  • Import-related costs

You agree to provide valid and accurate payment information when completing purchases.

By placing an order, you confirm that:

  • You are authorized to use the selected payment method

  • Payment details provided are accurate

  • All charges related to your purchase will be completed successfully


Section 5 - Shipping & Delivery

Derlune™ works with trusted shipping partners to deliver customer orders.

Estimated delivery times are provided as guidance and are not guaranteed arrival dates.

We are not responsible for delays caused by:

  • Shipping providers

  • Customs inspections

  • Weather conditions

  • Events outside our reasonable control

Once an order is transferred to the shipping carrier, transportation responsibility is handled according to carrier procedures.


Section 6 - Intellectual Property

All materials available through Derlune™, including:

  • Brand name

  • Logo

  • Product designs

  • Website content

  • Images

  • Graphics

  • Text

  • Marketing materials

are owned by Derlune™, its affiliates, or authorized partners.

These materials are protected by applicable copyright, trademark, and intellectual property laws.

You may access our website for personal and non-commercial use only.

Without written permission, you may not:

  • Copy or reproduce website content

  • Modify or distribute materials

  • Use our branding or designs for commercial purposes


Section 7 - Third-Party Services & Tools

Derlune™ may provide access to third-party applications, tools, or services.

These services are operated by external providers, and we do not control or guarantee their availability, accuracy, or performance.

Your use of third-party tools is subject to the terms and policies of those providers.


Section 8 - Third-Party Websites

Our website may include links to external websites operated by third parties.

Derlune™ is not responsible for:

  • External website content

  • Third-party products or services

  • Privacy practices of outside websites

Customers should review third-party policies before engaging with external websites.


Section 9 - Shopify Platform Relationship

Derlune™ uses Shopify as the platform that supports our online store operations.

Purchases made through our website are transactions directly between customers and Derlune™.

Shopify does not manage or take responsibility for products, orders, customer service, or transactions completed through our store.


Section 10 - Privacy & Personal Information

Your personal information is handled according to our Privacy Policy.

When you use Derlune™, information may be processed through Shopify and trusted service providers that help us operate our store, process payments, fulfill orders, and provide customer support.

Please review our Privacy Policy for additional information regarding data collection and usage.


Section 11 - Customer Feedback

Any reviews, comments, suggestions, images, or other content submitted to Derlune™ may be used to improve our services and enhance customer experiences.

By submitting feedback, you confirm that:

  • You have the right to share the content

  • The content does not violate third-party rights

  • The information provided is accurate

Derlune™ may remove feedback that is unlawful, inappropriate, or violates these Terms.


Section 12 - Errors & Information Updates

From time to time, our website may contain errors or incomplete information related to:

  • Product details

  • Pricing

  • Promotions

  • Availability

  • Shipping information

Derlune™ reserves the right to correct errors, update information, or cancel affected orders when necessary.


Section 13 - Restricted Activities

You agree not to use Derlune™ services for unlawful or unauthorized purposes.

Prohibited activities include:

  • Violating applicable laws

  • Attempting unauthorized access

  • Interfering with website operations

  • Uploading harmful code

  • Collecting personal information improperly

  • Misusing website content

We reserve the right to suspend or terminate access when violations occur.


Section 14 - Termination

Derlune™ may restrict or terminate access to our services if users violate these Terms of Service.

Any responsibilities or obligations that should continue after termination will remain effective.


Section 15 - Disclaimer of Warranties

Our website and services are provided on an “as available” basis.

While we work to maintain accurate information and reliable services, Derlune™ does not guarantee that:

  • Website access will always be uninterrupted

  • All information will always be error-free

  • Products will meet every individual expectation

Your use of our services is at your own discretion.


Section 16 - Limitation of Liability

To the fullest extent permitted by law, Derlune™, its affiliates, partners, employees, and service providers are not responsible for indirect or consequential damages arising from:

  • Website use

  • Product purchases

  • Service interruptions

  • Third-party services


Section 17 - Indemnification

You agree to protect and hold harmless Derlune™, Shopify, and related parties from claims, losses, or damages resulting from:

  • Violation of these Terms

  • Misuse of our services

  • Violation of laws or third-party rights


Section 18 - Severability

If any provision of these Terms is considered invalid or unenforceable, the remaining provisions will continue to apply.


Section 19 - Entire Agreement

These Terms of Service, together with our Privacy Policy and other website policies, represent the complete agreement between you and Derlune™.


Section 20 - Assignment

You may not transfer your rights or obligations under these Terms without prior written approval.

Derlune™ may assign its rights and responsibilities when necessary for business operations.


Section 21 - Governing Law

These Terms shall be governed by applicable laws in the jurisdiction where Derlune™ operates.


Section 22 - Headings

Section titles are included for convenience only and do not affect the interpretation of these Terms.


Section 23 - Updates to Terms

Derlune™ may revise these Terms of Service from time to time.

Updated versions will be published on this page. Continued use of our website after changes are posted indicates acceptance of the revised Terms.


Section 24 - Contact Information

If you have questions regarding these Terms of Service, please contact us:

Company Name:
Texas Lin Fengshengye Information Technology Services Co., Ltd.

Email:
service@derlune.com

Thank you for choosing Derlune™.