Privacy Policy

Last Updated: August 5, 2026

At Derlune™, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, process, use, and protect your information when you visit our website, browse our products, or complete a purchase.

By using Derlune™, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information that helps us provide a smooth shopping experience, process orders, and improve our services.

Information You Provide

We may collect personal information when you:

• Place an order

• Contact our customer support team

• Subscribe to updates or promotional communications

• Complete checkout information

The information collected may include:

• Full name

• Email address

• Shipping address

• Billing information

• Phone number

• Payment-related details

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies and similar technologies, including:

• IP address

• Browser type

• Device information

• Website activity and interaction data

• Pages viewed and shopping behavior

This information helps us understand how customers use our website and improve the overall experience.

2. How We Use Your Information

Derlune™ uses collected information for the following purposes:

Order Processing

To:

• Confirm and manage purchases

• Process payments

• Arrange shipping

• Provide order updates and tracking information

Customer Support

To:

• Respond to questions and requests

• Provide assistance with orders

• Improve customer service experiences

Website Improvement

To:

• Enhance website functionality

• Understand customer preferences

• Improve products and shopping features

Marketing Communication

If you choose to receive communications from us, we may send:

• Product updates

• Special offers

• Brand news

• Promotional information

You may unsubscribe from marketing emails at any time.

Security Protection

We may use information to:

• Detect suspicious activities

• Prevent fraud

• Protect customer accounts and website security

3. Data Security & Protection

Protecting your personal information is important to us.

Derlune™ uses reasonable security measures designed to safeguard customer information.

These measures include:

• Secure payment processing systems

• Encrypted data transmission

• Restricted access to personal information

Payment information is processed through secure payment providers. Derlune™ does not store complete credit or debit card numbers on our servers after transactions are completed.

4. Sharing of Information

Derlune™ does not sell or rent your personal information for independent third-party use.

We may share information only with trusted service providers who help us operate our business, including:

• Payment processors

• Shipping and fulfillment partners

• Website service providers

• Customer support tools

These partners only receive information necessary to provide their services.

Advertising & Analytics Partners

We may use third-party technologies such as cookies, pixels, or analytics tools to understand website activity and provide more relevant advertising experiences.

These third parties may collect information according to their own privacy policies.

Examples of service providers may include:

• Shopify

• Google

• Meta platforms

Customers may review the privacy practices of these providers through their official privacy pages.

5. Cookies Policy

Derlune™ uses cookies and similar technologies to improve website functionality and provide a better shopping experience.

Cookies are small data files stored on your device that help websites remember preferences and recognize returning visitors.

We may use cookies for:

Essential Cookies

Used for necessary website functions, including:

• Shopping cart operation

• Checkout process

• Account features

Analytics Cookies

Used to understand:

• Website performance

• Visitor behavior

• Customer interactions

Marketing Cookies

Used to support advertising activities and provide more relevant content.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

For information about Shopify cookies, please review Shopify’s privacy and cookie policies.

6. Third-Party Websites

Our website may contain links to external websites or services.

These third-party websites operate independently and have their own privacy practices.

Derlune™ is not responsible for the privacy policies, content, or security practices of external websites.

We recommend reviewing the privacy policies of any third-party website you visit.

7. California Privacy Rights

If you are a California resident, applicable privacy laws may provide certain rights regarding your personal information.

These rights may include:

• Requesting access to personal information

• Requesting correction of inaccurate information

• Requesting deletion of certain information

• Managing certain marketing preferences

To make a privacy-related request, please contact us using the information below.

Do Not Track Signals

Some browsers provide “Do Not Track” settings.

Because browser standards continue to evolve, responses to these signals may vary depending on technology providers and applicable requirements.

8. Children’s Privacy

Derlune™ is committed to protecting children’s privacy.

We do not knowingly collect personal information from children under the age of 13 without appropriate permission.

If you believe that a child has provided personal information to us, please contact our team so we can review and take appropriate action.

9. Data Breach Response

We take reasonable precautions to protect customer information.

In the unlikely event of a security incident affecting personal information, we will take appropriate steps to:

• Investigate the situation

• Protect affected information

• Provide required notifications according to applicable laws

10. Email Communication Rules

Derlune™ may collect email addresses to:

• Process orders

• Send purchase confirmations

• Provide customer service updates

If you choose to receive promotional emails, we may also send information about:

• New products

• Special promotions

• Brand announcements

You can unsubscribe at any time by following the instructions included in promotional emails.

11. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Company Name:
Texas Lin Fengshengye Information Technology Services Co., Ltd.

Email:
service@derlune.com

Thank you for trusting Derlune™.